Terms of service

Terms of Service

Welcome to Westroume. These Terms of Service ("Terms") explain the rules that apply when you visit our website, browse our products, or make a purchase. Throughout these Terms, the words "we," "us," and "our" refer to Westroume.

Our website is powered by Shopify, which helps us provide a secure and reliable online shopping experience. By using our website or placing an order, you agree to follow these Terms along with our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

We encourage you to read these Terms carefully, as they explain your rights, responsibilities, and important information regarding purchases, payments, shipping, returns, and the use of our website.

SECTION 1 - ACCESS AND ACCOUNT

To use our website or place an order, you must be at least the legal age of majority in your country or region. If you allow a minor to use this website under your supervision, you are responsible for their activities.

When creating an account or placing an order, you agree to provide accurate, complete, and up-to-date information, including your name, email address, billing details, shipping address, and payment information. Providing incorrect or misleading information may result in delays or cancellation of your order.

If you create an account with us, you are responsible for keeping your login credentials secure and confidential. You are also responsible for any activity that takes place under your account. Accounts are personal and may not be transferred, shared, sold, or assigned to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to display our leather jackets and other products as accurately as possible. However, the appearance of colors, textures, and finishes may vary slightly depending on your screen settings, lighting, or device.

All product descriptions, specifications, prices, and availability are provided in good faith but may be updated or corrected at any time without prior notice. While we strive to ensure accuracy, minor differences may occasionally occur.

We reserve the right to discontinue any product, limit product quantities, or restrict sales to certain regions or customers whenever necessary.

SECTION 3 - ORDERS

Placing an order on our website is considered an offer to purchase a product. Your order is not confirmed until we review it and send you an order confirmation.

In some situations, we may cancel or decline an order. This may happen due to product availability, payment issues, pricing errors, suspected fraudulent activity, or incorrect customer information. If this happens, we will notify you using the contact details provided with your order.

Please review your order carefully before completing your purchase. Once an order has been confirmed, changes or cancellations may not always be possible.

Any returns, exchanges, or refunds are handled according to our Return & Refund Policy .

Products purchased from Westroume are intended for personal use only and may not be purchased for unauthorized commercial resale without our written permission.

SECTION 4 - PRICES AND BILLING

All prices displayed on our website are shown in the applicable currency and may change without prior notice. The price you pay will be the one confirmed at the time your order is successfully placed.

Unless otherwise stated, product prices do not include shipping fees, taxes, customs duties, or import charges that may apply in your country. Any additional charges required by local authorities are the customer's responsibility.

You agree to provide accurate billing, payment, and account information when placing an order. If your payment information cannot be verified or your payment is declined, we may delay or cancel your order until the issue is resolved.

If we discover an error in pricing or product information after an order is placed, we reserve the right to correct the error and contact you before processing your order. If necessary, we may cancel the order and issue a full refund.

SECTION 5 - SHIPPING AND DELIVERY

We work hard to process and ship orders as quickly as possible. Delivery times shown on our website are estimated and may vary depending on your location, shipping carrier, customs clearance, weather conditions, or other factors beyond our control.

Once your order has been handed over to the shipping carrier, responsibility for delivery rests with the carrier. While we will gladly assist you with shipping-related inquiries, we cannot guarantee delivery dates or accept responsibility for delays caused by third-party shipping services.

Please ensure that your shipping address is complete and accurate before placing your order, as we cannot be responsible for delays or losses caused by incorrect address information.

SECTION 6 - INTELLECTUAL PROPERTY

All content available on the Westroume website, including text, images, product descriptions, graphics, logos, videos, icons, designs, and other materials, is owned by Westroume or used with permission from the respective owners. These materials are protected by applicable copyright, trademark, and intellectual property laws.

You may use our website only for personal and non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, or use any part of our content without our prior written permission.

Unauthorized use of our content or brand identity may result in legal action where permitted by applicable law.

SECTION 7 - OPTIONAL TOOLS

Our website may provide access to third-party tools or features that are offered for your convenience. These tools are operated by independent providers, and we do not control or monitor how they function.

Any use of these optional tools is entirely at your own discretion and subject to the terms and policies of the respective third-party providers.

From time to time, we may introduce new tools, services, or website features to improve your shopping experience. Unless otherwise stated, these new features will also be governed by these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our website may include links to third-party websites, services, or resources for your convenience. These websites operate independently from Westroume, and we are not responsible for their content, security, privacy practices, or business policies.

If you choose to visit a third-party website or purchase products or services from them, you do so at your own risk. We encourage you to review their terms and privacy policies before providing any personal information or completing any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Westroume is powered by Shopify, which provides the technology and platform that enables us to operate our online store securely and efficiently.

Although our website uses Shopify's services, all purchases, payments, customer support, shipping, returns, and other transactions are made directly with Westroume. Shopify is not responsible for the products sold through our store or for any issues arising from your purchase. Any questions regarding your order should be directed to our customer support team.

SECTION 10 - PRIVACY POLICY

Your privacy is important to us. Any personal information you provide while using our website is collected, used, and protected in accordance with our Privacy Policy.

Because our website is hosted on Shopify, certain information may also be processed by Shopify to help operate the website, process secure payments, and improve the services provided to both customers and merchants.

By using our website, you acknowledge that you have read and understood our Privacy Policy and agree to the way your information is handled. We encourage you to review the Privacy Policy regularly to stay informed about how your personal information is protected.

SECTION 11 - FEEDBACK

We always welcome your ideas, suggestions, reviews, and feedback to help us improve our products and services. If you choose to send us any comments, recommendations, reviews, photos, or other content, you give Westroume permission to use, publish, edit, display, or share that feedback for business purposes, including improving our website, products, and customer experience.

By submitting feedback, you confirm that it is your own original content or that you have the necessary permission to share it. Your feedback must not violate anyone else's rights or contain false, misleading, offensive, illegal, or harmful material.

While we appreciate every suggestion, we are not required to keep submitted feedback confidential, provide compensation for it, or respond to every submission. We also reserve the right to remove any content that we believe violates these Terms or is inappropriate for our website.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Although we make every effort to keep our website accurate and up to date, occasional errors or omissions may occur. These may relate to product descriptions, pricing, promotions, availability, shipping information, or other website content.

We reserve the right to correct any errors, update information, or cancel an order if incorrect information has affected your purchase. If this happens, we will notify you whenever reasonably possible.

SECTION 13 - PROHIBITED USES

You agree to use our website only for lawful purposes and in a respectful manner.

You must not use our website to engage in illegal activities, upload harmful software, interfere with the security or operation of the website, copy or misuse our content, collect personal information without permission, send spam, or attempt unauthorized access to our systems.

Any activity that harms Westroume, Shopify, our customers, or other users may result in the suspension or permanent termination of your access to our website without prior notice.

SECTION 14 - AGENTS

If you use automated software, bots, AI tools, or similar technologies to access our website, they must comply with all applicable laws and these Terms of Service.

We reserve the right to restrict, limit, or block automated access that affects the security, performance, or normal operation of our website. Any automated system must accurately identify itself and must not attempt to bypass security measures, CAPTCHA verification, or other protections designed to prevent unauthorized access.

SECTION 15 - TERMINATION

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms of Service or engaged in activities that may harm our business or other users.

Termination of your access does not affect any rights or obligations that arose before your account or access was terminated. Certain sections of these Terms, including those relating to intellectual property, liability, privacy, and applicable laws, will continue to remain in effect even after termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

We strive to provide accurate information and reliable services; however, our website and all products and services are provided on an "as available" and "as is" basis.

While we make every reasonable effort to maintain accurate information and uninterrupted service, we cannot guarantee that the website will always operate without errors, interruptions, or technical issues. To the extent permitted by applicable law, Westroume disclaims all warranties, whether express or implied, including warranties related to merchantability, fitness for a particular purpose, and non-infringement.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Westroume will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our liability is limited to the extent permitted by law. We are not responsible for losses caused by circumstances beyond our reasonable control, including technical failures, shipping delays, third-party service interruptions, or unauthorized access to your account caused by your failure to keep your login information secure.

SECTION 18 - INDEMNIFICATION

By using our website and services, you agree to be responsible for any claims, losses, damages, or expenses that result from your violation of these Terms of Service, misuse of our website, or infringement of the rights of another person or organization. If such a situation arises, you agree to protect and indemnify Westroume, Shopify, and our affiliates, employees, partners, service providers, and representatives from any related legal claims or liabilities, to the extent permitted by applicable law. We will notify you of any such claim when appropriate and may manage the legal process while keeping you reasonably informed.

SECTION 19 - SEVERABILITY

If any part of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law, that specific provision will be separated from the remaining Terms. The rest of these Terms will continue to remain valid and fully enforceable.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

If we choose not to enforce any part of these Terms at any time, this does not mean that we have waived our right to enforce it in the future.

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our website, represent the complete agreement between you and Westroume regarding your use of our website and services. They replace any previous discussions, communications, or agreements related to the same subject.

SECTION 21 - ASSIGNMENT

You may not transfer, assign, or delegate your rights or obligations under these Terms of Service without our prior written permission. Westroume may transfer or assign its rights and responsibilities under these Terms if required as part of a business transfer, merger, acquisition, or other lawful business arrangement.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts located in Hightstown, New Jersey.

SECTION 23 - HEADINGS

The section headings used in these Terms of Service are provided for convenience and to improve readability. They do not affect the meaning, interpretation, or enforcement of any provision contained in these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We may update or modify these Terms of Service from time to time to reflect changes in our business, services, legal requirements, or website functionality.

The latest version will always be available on this page, and any changes will become effective once they are published unless otherwise stated. By continuing to use our website after any updates are posted, you agree to the revised Terms of Service.